"What we learned very quickly was that not all of the technical knowledge that we had gained in all these different parts of the world were immediately transferable into the market.
We talk about being a startup business here in the U.S. The reality is that we have a storied reputation with our customers in Europe, and we need to make sure that the level of service that we provide pays homage to that.
To do that, we've had to look at different solutions within the framework that the global team provided to manage our parcels and parcel deliveries.
We've had to look at integrating software to produce compliance labels for label requirements within the U.S., working to establish API connections with key marketplaces, such as Shopify and WooCommerce.
We're putting together an easy, simple, and cheap EDI option portfolio for smaller clients, so they're able to reduce some of the manual work involved in order processing."
- Andrei Jansen, Director of Contract Logistics USA, Gebrüder Weiss