What solutions are you putting in place to keep your supply chain agile?
With buying natural products, we rely on crops and if there's a drought in an area or locusts or something that affects the harvest, you have to predict it.
Not only do I have a partnership with my suppliers, I have to have a very close partnership with my sales team. Knowing what their customers are actually going to need and getting my resources in time is very important.
Sometimes it means pulling in supply earlier than I typically would have, because if I wait too long, it won't be available.
Adjusting my forecasting as much as I can, communicating with my suppliers, working closely with the sales team while making sure that they're getting the answers we need from our customers is key to our success.
-Grant Sackett, Supply Chain Manager, D.D. Williamson Colors